Custom domains

My custom domain isn't working

Updated Oct 20, 2026

  • Did you pay? On Custom domain, the card should say Paid. If it says Not paid yet, press Pay $2 to switch it on.
  • Are the DNS records right? Compare your registrar's settings with the records on the page. Copy them exactly, and remove old A or CNAME records for the same names.
  • Did you wait? DNS changes can take up to 24 hours.
  • Expired? If the card says Expired, visitors go to your universe address. Press Renew for $2.

Some domains can't be connected, like ProfileSuite's own universe domains. Still stuck after a day? Open a ticket with your domain name.

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